General Terms

This Refund Policy outlines the conditions under which refunds may be issued for orders placed through our website, mobile app, or by phone.
By using our services and placing an order, you agree to this policy.

Eligibility for Refund

We accept refund requests only in the following cases:

• You received damaged or defective products

• You received the wrong items

• Your order was not delivered on time due to our fault

To be eligible for a refund, you must notify us within 24 hours of receiving the order. Please include a description of the issue and, if possible, a photo of the problem.

Timeframe

All refund requests must be submitted within 24 hours of delivery. Requests submitted after this period may not be accepted.

Full or Partial Refunds

Refunds may be full or partial, depending on the situation:

• Full refund – if the order was not delivered

• Partial refund – for specific items that were damaged or incorrect

Refund Processing Time

Approved refunds are processed within 5–7 business days from the date of confirmation.

Contact

To request a refund or for more information, please contact us:
📞 +1 (833) 855-5666
📧 dealswitholga@gmail.com